RP Email Help

Misc Support

Android Device Specific

FAQ
RP Contacts: type part of first or last name and click Check Names or use the address book
External Contacts: Go to previous email from external contact and add their information to your contacts
Signatures need to be re-created. See instructions for Client and web at /emailhelp.radpartners.com
Yes, your email folder structures will remain intact as well as the emails that you have in those folders.
Yes, your draft emails will be migrated.
Check to make sure the current new profile is the default
windows key-->mail-->show profiles-->Always use this profile should have New selected
Make sure you see the welcome email for the new mailbox
Client
Check to make sure the current new profile is the default
windows key-->mail-->show profiles-->Always use this profile should have New selected
Delete all previous versions of RP email account from the Outlook app and the native email on your phone